PULMONARY FIBROSIS 360
Breaking bad news is a complex communication task. In our documentary film series, Professor Walter Baile, psychiatrist and co-founder of the SPIKES model takes us through his practical approach on how to structure difficult conversations.
Breaking bad news to your patients
Chapter 1 – The challenge of breaking bad news
Professor Walter Baile introduces the challenges involved in breaking bad news and what we can learn from experiences in oncology.
Chapter 2 – The SPIKES model in pulmonary fibrosis
Delivering a diagnosis with compassion can make all the difference. See why Professor Walter Baile believes the SPIKES model is relevant to pulmonary fibrosis.
Chapter 3 – The SPIKES model in a real-world scenario
Words do matter. Professor Walter Baile describes a real-world experience of how compassionate and honest conversation made a difference.
The SPIKES model
Chapter 1 – The SPIKES model
An overview of each step of the SPIKES communication model.
Chapter 2 – SPIKES: Setting
Setting up the conversation in the right way to help you and your patients feel at ease.
Chapter 3 – SPIKES: Perception
How to determine what the patient understands about the situation in order to tailor the conversation.
Chapter 4 – SPIKES: Invitation
Identifying how your patient would like to receive the news.
Chapter 5 – SPIKES: Knowledge
Find out how to give the facts and information to your patient in a way that works for them.
Chapter 6 – SPIKES: Emotions
Discover how to address a patient's emotions with an empathetic response.
Chapter 7 – SPIKES: Strategy and Summary
How making a plan for the future can help your patients feel informed and prepared.
Chapter 8 – What do patients want from their doctors?
Professor Baile communicates how to secure an open and honest therapeutic partnership with your patients.